Today Dave and Craig catch up about a few new developments in their businesses, discuss how they do pre-dunning and deal with failed payments.
First up is dunning and dealing with failed payments. Question for you the audience, how do you deal with failed payments after your customers have gone through something like a Stunning or Retain sequence and are now delinquent in their accounts? Drop a comment in below and let’s come up with some best practices.
The recent announcement of the change in pricing at Drip has caused a bit of a stir. But what can we all learn from this new development?
Dave refers to the price increase email by Nick Francis, CEO and Founder of Helpscout, in this episode (email available upon request at podcast@roguestartups.com).
Today Dave and I are diving into the psychology of pricing. And not just any pricing conversation, but freemium, and incentives early in the...
On this episode of Rogue Startups, we discuss cognitive biases and how they affect your decision-making process. Tune in to hear us discuss various...
Dealing with feedback at work is tough. Whether its with customers or your internal team so many of us get emotional when dealing with...
