You never get a second chance to make a first impression. And these days with the software world (and SaaS specifically) being more competitive than ever it’s paramount that you create an unforgettable first experience for your users.
Today Dave and Craig talk through some of the best practices they’re seeing in user onboarding, how they’re attacking this aspect of their respective businesses, and what things you should think about when evaluating your own user onboarding.
Resources Mentioned:
User Feedback Videos by Matt Medeiros
UserOnboard by Samuel Hulick
Today Craig has on Jane Portman and Benedikt Deicke, the team from Userlist.io. Userlist is a lightweight customer communication tool for SaaS applications, and...
Today Dave and Craig talk about Zombie customers in Saas. Specifically, how to identify those customers who are not active, how to deal with...
Sit down and prepare yourself for a massive knowledge bomb! This week I sit down for a really fantastic conversation with startup founder Dave...