Today Dave and Craig talk about Zombie customers in Saas. Specifically, how to identify those customers who are not active, how to deal with payments for customers who are not active (and not getting value from your tool), and how to go about encouraging those customers to re-engage so that they will get value from your product.
This week Dave and Craig catch up about everyone’s new favorite subject: GDPR. In our respective businesses Dave is awaiting approval of his Shopify...
Wes Bush is a leading authority on product-led growth (PLG) and is here to guide Craig through the playbook for implementing product-led strategies in...
Today Dave and Craig are talking through the key SaaS benchmarks that you can (and probably should) be tracking to make sure your business...
