Today Dave and Craig talk about Zombie customers in Saas. Specifically, how to identify those customers who are not active, how to deal with payments for customers who are not active (and not getting value from your tool), and how to go about encouraging those customers to re-engage so that they will get value from your product.
After a 2+ month hiatus, we're back! [youtube:tB7pBoe6mos] Sorry for the pause in episodes, but thank you for tuning in this week. In this...
This week Dave and Craig catch up after a brief break for traveling and conferences. In this episode, they catch up about a few...
During this episode, Craig speaks with David Henzel, entrepreneur and founder of MaxCDN. David founded MaxCDN before selling the company years later. Now, he...