RS132: Value Driven Customer Support with Kyle Brown from WPSaaS.net

May 11, 2018 00:45:42
RS132: Value Driven Customer Support with Kyle Brown from WPSaaS.net
Rogue Startups
RS132: Value Driven Customer Support with Kyle Brown from WPSaaS.net

May 11 2018 | 00:45:42

/

Show Notes

Today we’re talking all about support.  And not just any support, but support that actually drives the top (and bottom) line of your business.

Kyle Brown is our guest today from wpsaas.net and he’s talking with Dave and Craig all about what it takes to build a winning support team in your business.  Far too often founders (especially first time, bootstrapped founders) have a hard time offloading the support for their apps.

Many times this is a lack of structure, systems, and processes that can make your app run without you.  Time and time again Kyle has seen founders without any real systemization in place fall short when it comes time for them to offload the support burden from their business.

Topics discussed today include:

Resources mentioned in this episode:

Loving the show? Tell everyone about it. Leave us a Rating and Review in iTunes (5-stars are encouraged, but we want to hear all feedback).

If you have a question for us or a suggestion for the show drop us a line at podcast@roguestartups.com.

Other Episodes

Episode

April 10, 2024 00:18:45
Episode Cover

RS307: Doing Less and Doing It Better

Learning valuable lessons on your journey to success can take a while. Today, Craig shares his insights on this topic as it correlates to...

Listen

Episode 0

July 30, 2020 00:41:45
Episode Cover

RS223: TinySeed Updates and Alternatives To Exiting with Rob Walling

In this episode Craig sits down for a chat with Rob Walling, founder of TinySeed and previously founder at Drip. In this conversation Craig...

Listen

Episode

March 25, 2020 00:39:10
Episode Cover

RS210: Is This The New Normal?

Covid-19 is changing much of our lives. personally, professionally, and socially. In this episode Craig and Dave talk through changes they’re seeing personally, things...

Listen