RS132: Value Driven Customer Support with Kyle Brown from WPSaaS.net

May 11, 2018 00:45:42
RS132: Value Driven Customer Support with Kyle Brown from WPSaaS.net
Rogue Startups
RS132: Value Driven Customer Support with Kyle Brown from WPSaaS.net

May 11 2018 | 00:45:42

/

Show Notes

Today we’re talking all about support.  And not just any support, but support that actually drives the top (and bottom) line of your business.

Kyle Brown is our guest today from wpsaas.net and he’s talking with Dave and Craig all about what it takes to build a winning support team in your business.  Far too often founders (especially first time, bootstrapped founders) have a hard time offloading the support for their apps.

Many times this is a lack of structure, systems, and processes that can make your app run without you.  Time and time again Kyle has seen founders without any real systemization in place fall short when it comes time for them to offload the support burden from their business.

Topics discussed today include:

Resources mentioned in this episode:

Loving the show? Tell everyone about it. Leave us a Rating and Review in iTunes (5-stars are encouraged, but we want to hear all feedback).

If you have a question for us or a suggestion for the show drop us a line at podcast@roguestartups.com.

Other Episodes

Episode 0

December 25, 2019 00:45:33
Episode Cover

RS200: We've All Learned A Lot

Today on Rogue Startups, we take a moment to thank everyone for the past 200 episodes, especially the listeners. We also go over a...

Listen

Episode

August 14, 2019 00:45:54
Episode Cover

RS184: Founder Mental Health

This week Dave and Craig talk about something that none of us really love chatting about, but it absolutely needs to be addressed. How...

Listen

Episode

January 25, 2018 00:53:08
Episode Cover

RS120: The Cold Hard Truth about Cold Email with Damian Thompson of LeadFuze

This week Dave and Craig are joined by Damian Thompson of LeadFuze, a B2B lead generation platform. In this episode Damian shares how LeadFuze...

Listen