RS279: Processing Brutal Feedback, and Hiring An AE

Rogue Startups
RS279: Processing Brutal Feedback, and Hiring An AE

How do you define helpful feedback? What sort of customer opinions should you brush off? Dave shares his experiences with some brutal feedback and how he is using it to better customer experience with Recapture. 

What makes a good virtual assistant versus a great virtual assistant? Craig talks about the executive assistant he hired (through Zirtual), which has helped his productivity and time management. He talks about onboarding, trust, and task management.

In this episode of Rogue Startups, they cover all of that in addition to what they do to keep seasonal affective disorder at bay and about the latest numbers in B2B SaaS.

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