Today Dave and Craig catch up after Dave has been gone for back to back weeks at conferences. These times to get together with our peers and others in our industries are invaluable to those of us working remotely. First Dave hit up his 8th MicroConf where he got some great insights and inspiration. Then on to Shopify Unite in Toronto. Craig and Dave wrap up by talking through SaaS growth … [Read more...] about RS133: Conference Recaps and SaaS Growth
RS132: Value Driven Customer Support with Kyle Brown from WPSaaS.net
Today we're talking all about support. And not just any support, but support that actually drives the top (and bottom) line of your business. Kyle Brown is our guest today from wpsaas.net and he's talking with Dave and Craig all about what it takes to build a winning support team in your business. Far too often founders (especially first time, bootstrapped founders) have a hard time … [Read more...] about RS132: Value Driven Customer Support with Kyle Brown from WPSaaS.net
RS131: Unconventional SaaS Growth Opportunities with Ed Freyfogle
This week Dave is off at MicroConf and I've brought on to the show serial SaaS founder Ed Freyfogle. Ed previously ran a multi-million dollar SaaS business out of the UK in the real estate industry and after selling it a few years ago has moved into OpenCage Geocoding, which is run with a smaller team, but is still a very successful and profitable business. In this episode Ed and I talk through … [Read more...] about RS131: Unconventional SaaS Growth Opportunities with Ed Freyfogle
RS130: Recapture in Shopify and Finding Synergies Across Different Businesses
It's time for celebration. Dave has recently received approval from Shopify for their Recapture plugin app. This brings exposure to the biggest, fastest growing eCommerce platform online. If you have a minute please go check out the Recapture App on Shopify and leave a 5-start review. Dave and Craig answer a listener question from Paul Bleisch regarding the similarities and differences … [Read more...] about RS130: Recapture in Shopify and Finding Synergies Across Different Businesses
RS129: Humility, Hiring, Trailer Hitches and being “That Guy Who Buys SaaS Apps”: Secrets of JD Graffam’s Success
JD Graffam owns several startups all focused on design and technology. His main business is Simple Focus, which is a web design company that focuses on user experience. Today, JD chats with Dave and Craig about his businesses, what makes an acquisition appealing, and why humility is so important to success. Topics: Simple Focus’ customer service mission JD’s success through … [Read more...] about RS129: Humility, Hiring, Trailer Hitches and being “That Guy Who Buys SaaS Apps”: Secrets of JD Graffam’s Success
RS128: GDPRmageddon
This week Dave and Craig catch up about everyone's new favorite subject: GDPR. In our respective businesses Dave is awaiting approval of his Shopify app for Recapture. After a few submissions he's hoping this will be the one where the app is approved and available in the store...which will create a huge new growth lever for the business. Craig has come off the heels of a really good March … [Read more...] about RS128: GDPRmageddon
RS127: Freemium, Founders taking Vacation, and Customer Interviews
In this episode Dave and Craig are catching up on their businesses, and asking a couple of listener questions. Dave has been working on getting Recapture into the Shopify store so that they can extend its functionality out past just Magento stores. This approval should be coming soon so they can start competing in a new market. Craig is working on changing the value proposition and position … [Read more...] about RS127: Freemium, Founders taking Vacation, and Customer Interviews
RS126: Growth On Autopilot with Marcus Taylor of Venture Harbour
On this installment of Rogue Startups, Craig gets the chance to speak with Marcus Taylor, founder of Venture Harbour. Venture Harbour is a unique business in that it does not provide a service or product, but rather exists to build ventures. Marcus started Venture Harbour, because he didn’t like having a boss and wanted to have a space where he could build interesting companies. At present, he … [Read more...] about RS126: Growth On Autopilot with Marcus Taylor of Venture Harbour
RS125: Knowing Your Pricing Value Metrics with Patrick Campbell
In this episode we talk with Patrick Campbell (@patticus), founder of Price Intelligently and ProfitWell. Patrick is widely regarded as THE Go-To authority when it comes to helping businesses with their pricing. The old "Just Charge More" is fun in jest, but you really need to think about aligning the three axes of product value, business model, and acceptance of pricing in the market. Once … [Read more...] about RS125: Knowing Your Pricing Value Metrics with Patrick Campbell
RS124: The Dangers of Imitating Your Competitors
In this episode Dave and Craig continue their updates from the previous episode and specifically talk about how comparing yourself to, and creating by imitating your competitors can be a danger. We're all taught to niche down into a super tight focus within our target market, but there are some dangers there. When you niche down too far you may end up alienating part of your larger target … [Read more...] about RS124: The Dangers of Imitating Your Competitors
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